Introduction
Welcome to WonderSnap. We are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
WonderSnap is designed for children and complies with the Children's Online Privacy Protection Act (COPPA). We take your child's privacy seriously and have implemented measures to ensure their safety online.
Information We Collect
Information from Parents
When you create a parent account, we collect:
- Email address (for account creation and communication)
- Password (encrypted and securely stored)
- Payment information (processed securely through third-party payment processors)
Information from Children
We collect minimal information from children, and only with parental consent:
- Child's first name (for personalization within the app)
- Age range (to provide age-appropriate content)
- Photos taken within the app (stored locally and in your account, not shared publicly)
- App usage data (badges earned, snaps taken, learning progress)
We do NOT collect: Last names, addresses, phone numbers, social media information, or any other personally identifiable information from children.
How We Use Information
We use the information we collect to:
- Provide and improve our educational services
- Personalize the learning experience for your child
- Track progress and generate learning reports for parents
- Ensure content is age-appropriate and safe
- Process payments and manage subscriptions
- Send important service updates (to parent email only)
We do not use information collected from children for advertising or marketing purposes.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information or your child's information to third parties. We may share information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our app (e.g., cloud storage, payment processing, analytics). These providers are contractually obligated to protect your information.
- Legal Requirements: When required by law or to protect the rights, property, or safety of WonderSnap, our users, or others.
- With Your Consent: We may share information with your explicit consent.
Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication and authorization
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Parental Rights (COPPA Compliance)
Under COPPA, parents have the right to:
- Review the personal information collected from their child
- Request deletion of their child's personal information
- Refuse further collection or use of their child's information
- Revoke consent at any time
To exercise these rights, please contact us at privacy@wondersnap.app.
Data Retention
We retain personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account:
- All personal information associated with the account is deleted
- All photos and content are permanently removed
- Some anonymized usage data may be retained for analytics purposes
Third-Party Services
Our app may contain links to third-party services or integrate with third-party services. These services have their own privacy policies. We encourage you to review their privacy policies before providing any information to them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify parents of any material changes by email and by posting the updated policy on our website. The "Last updated" date at the top of this page indicates when the policy was last revised.
Your continued use of WonderSnap after any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: privacy@wondersnap.app
Support: support@wondersnap.app